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Coronavirus, Emergency Repairs & Rent Payments

Coronavirus Update Following the outbreak of the coronavirus (Covid-19), we have been closely monitoring the situation.   Following the Government Announcement on the 23rd March,  the office will now close and all staff will be remotely working from home,   the health and wellbeing of our tenants and staff is important to us.   

Please contact staff by phone or email. 
Tel:  0141 774 4433       Email:  administrator@ruchazieha.co.uk

Rent Payments

Where possible pay your rent via   www.allpayments.net  


A full list of payment options is available here PAY YOUR RENT

Emergency Repairs

With Covid-19 self-isolation cases increasing by the day whether or not it is a diagnosed case or not; or if people are self-isolating for protection against it, employers have a duty of care to protect their workforce.

For these reasons, our emergency and out of hours repairs contractors City Building have made the decision that anyone who is self-isolating regardless of confirmed, unconfirmed or personal choice will only receive an emergency repair and this will have to be deemed as “life or limb” emergency. Resources to these Properties will be limited.

Examples:

  • No Toilet Facilities

  • No wash facilities

  • Water penetration damaging electrical fittings

  • Isolation of dangerous/faulty electrical items

  • FULL Central Heating breakdowns (Electrical or Gas)

  • Serious Concern for tenants/ occupants welfare

City Building’s call centre staff and Out of Hour Emergency Team will be asking tenants/ occupants a series of questions to establish a safe working environment.