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CORONAVIRUS (COVID-19)
Due to the coronavirus (COVID-19) outbreak, Ruchazie Housing Association is taking the necessary steps and precautions to try minimise the risk to our customers and staff. We have taken the decision to close our offices from Tuesday 24th March 2020. Following Scottish Government guidelines our office will remain closed to the general public. All staff members are working can be contacted by telephone, email or through the on line contact form on our website.
Telephone: 0141 774 4433 - Out Of Hours Emergency Repairs 0800 595 595 Email: administrator@ruchazieha.co.uk
Facebook: Ruchazie Housing Association Twitter: @RuchazieHA
Our priority is the safety of our tenants and staff, we will respond to emergency and urgent repairs, as before, some minor repairs will remain on our list to pick up when a full service is available.
We continue to arrange servicing of gas installations, as this is a legal requirement and thank all tenants to enable us to retain 100% of this service.We are aware that tenants circumstances can change and even more so at this time. If you have a change in circumstances that could affect your rent payments, get in touch as soon as possible so that we can help and minimise the risk of going into arrears. One more thing, please do not leave bulk outside in the street, Glasgow City Council service is still suspended. Queenslie is now open and can be used to dispose of any bulk items you may have.
We can’t thank our tenants enough for their support and patience during this unprecedented period and we hope to be back to full service as soon as it is safe to do so. If anything changes we will let you know. In the meantime we ask that you visit the following Websites for detailed information
https://www.nhsinform.scot/illnesses-and-conditions/infections-and-poisoning/coronavirus-covid-19
NOTICEBOARD
Winter Newsletter 2020 Read our Winter Newsletter here.
01 Dec Assurance Statement 2020 The Scottish Housing Regulator now requires Social landlords to submit to them by the 30th November 2020 an Annual Assurance Statement providing assurance that their organisation complies with the standards in the Scottish Social Housing Charter and Regulatory Requirements. To view our Statement please click the link above.
08 Oct Policy Consultation Oct 2020 We are currently reviewing our Void Management Policy and Letting Standards.
If you would like to comment on our policy please download and complete the questionnaire.
TWEETS
Ruchazie HAJan 15 at 18:57 RT @actionhappiness: Happier January - Day 15: Eat healthy food which really nourishes you today 🥗🥑🍎🥦🥘 https://t.co/BNZ1raMDGH #HappierJanu…...
Ruchazie HAJan 14 at 10:47 If you are shielding our friends @RuchazieP can deliver your shopping. Get in touch on 0141 237 4900. #food #partnership #community...
Ruchazie HAJan 13 at 10:09 RT @Jimmy_FARE: If you are a senior citizen in Ward 21 and need transport for your Covid vaccine or shopping please call 07425440169 and @F…...
PERFORMANCE
We are contininously monitoring our performance and looking at ways to improve as an organisation. Below are some examples of how we gather and publish this information.
View our most recent
Annual Accounts 2020
Annual Assurance Statement 2020
Engagement Plan 2019
Annual Report 2018 - 2019
Landlord Report 2018 - 2019
SHR - Annual Report on the Charter 2017/2018
Tenant Satisfaction Survey
Landlord Report 2017 - 2018
View our most recent
Annual Accounts 2020
Annual Assurance Statement 2020
Engagement Plan 2019
Annual Report 2018 - 2019
Landlord Report 2018 - 2019
SHR - Annual Report on the Charter 2017/2018
Tenant Satisfaction Survey
Landlord Report 2017 - 2018